Conference Call Resources
Managing Sound Quality on Conference Calls
If you are looking for information on recording calls click here:
Tips and Methods for Recording Conference Calls
Phone Equipment Use for Best Sound Quality
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Use a land telephone line (corded, wired to the wall phone) to call in to the conference bridge.
Be sure to TEST the working condition of your equipment before an important meeting. If you must
use a corless phone or cell phone, just beware of the risks.
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If you are using a head set, make sure you have fresh batteries and that you speak
into the mouthpiece when you share, so that everyone can hear you. Avoid breathing
directly into the mouthpiece or speaking too loudly into the mouthpiece of your phone as it is disruptive.
Make sure the connection from your headset to the phone is solid for cell phones and cordless phones, if you must
use these.
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For best sound quality, it is important to avoid
computer-or internet based dial-up methods (such telephony can wreak havoc on bridge lines), speaker phones, cell phones or cordless phones.
All of these methods are "use at your own risk." They can cause LOTS of noise to a conference call and
annoy everyone. This is not always the case, but if you have a brief period where is sounds like there
is lost sound or an echo, it is most likely the cause (due to delay in signal).
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Managing Interruptions During the Conference Call
Do your best to minimize background noise and interruptions by having callers do the
following:
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Before the Call
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Turn off the ringer on any other phone line in the vicinity.
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Disconnect call waiting for the conference call, if they have it.
With most phone systems, this can be done by dialing (*70).
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During the Call
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Use their phone's mute button and/or if your calls are on our mutable
bridge lines. With an advanced muting line, you have many options for sound quality
management, please let us know if you would like to do a practice call to test this system.
Please contact our office at
bridge@seeksolutions.com
for more information on fees or call us:
Direct Line +1 (415) 332-8856.
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Mute the phone if taking notes via a computer keyboard that can be heard by others.
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Avoid breathing directly into the mouthpiece or speaking too loudly into the mouthpiece
of the phone as it is disruptive. If you have a loud speaking voice, or a low speaking voice,
ask others for feedback on how you sound if you plan to be speaking on the conference call.
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Do not put the call on hold if music on hold is a part of one's phone system, as the entire
call will hear the music when the call is not
muted by the host.
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Other
As the call leader, organizer, have clear instructions on conference call
etiquette, and conduct, especially in terms of questions, cross talk, entering and exiting calls.
Most of all, enjoy the process by getting the support you need to relax and focus on what you
do best.
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